Terms of Use
Neurocloud Ltd
Effective Date: April 22, 2025
Jurisdiction: Isle of Man
1. ACCEPTANCE OF TERMS
Welcome to Neurocloud Ltd ("Neurocloud," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at https://www.neurocloud.co/ and related services.
BY ACCESSING OR USING OUR WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE OUR SERVICES.
2. DESCRIPTION OF SERVICES
2.1 Website Services
Our website provides:
Information about our algorithmic trading software
Educational content and trading resources
Account registration and software download
Customer support and documentation
Marketing materials and testimonials
2.2 Software Licensing
Our primary service is licensing proprietary Expert Advisor (EA) software for MetaTrader 5 platforms, governed by our separate End User License Agreement (EULA).
3. ELIGIBILITY AND ACCOUNT REGISTRATION
3.1 Age and Capacity Requirements
You must be:
At least 18 years old (or legal age in your jurisdiction)
Legally capable of entering binding contracts
Not prohibited from using our services under applicable law
3.2 Registration Process
To access certain features, you must:
Provide accurate and complete registration information
Maintain and update your account information
Keep your login credentials secure and confidential
Accept responsibility for all activities under your account
3.3 Account Verification
We may require identity verification including:
Government-issued photo identification
Proof of address
Source of funds documentation
Tax identification numbers
4. ACCEPTABLE USE POLICY
4.1 Permitted Uses
You may use our website to:
Learn about our trading software and services
Access educational content and resources
Register for accounts and download software
Contact customer support
Participate in community forums (if available)
4.2 Prohibited Activities
You must not:
Violate Laws: Use our services for illegal activities or regulatory violations
Infringe Rights: Violate intellectual property or proprietary rights
Disrupt Services: Interfere with website functionality or security measures
Misrepresent Identity: Use false information or impersonate others
Automated Access: Use bots, scrapers, or automated tools without permission
Harmful Content: Upload malware, viruses, or malicious code
Spam or Abuse: Send unsolicited communications or abuse our systems
4.3 Content Guidelines
User-generated content must:
Be truthful and not misleading
Respect others' privacy and rights
Comply with applicable laws and regulations
Not contain offensive or inappropriate material
5. INTELLECTUAL PROPERTY RIGHTS
5.1 Our Intellectual Property
All content on our website is protected by intellectual property laws:
Trademarks: Neurocloud logos, names, and branding
Copyrights: Website content, software, documentation, and materials
Trade Secrets: Proprietary algorithms, strategies, and business methods
Patents: Any patented technology or processes
5.2 Limited License to Users
We grant you a limited, non-exclusive, non-transferable license to:
Access and use our website for legitimate purposes
View and download content for personal, non-commercial use
Use our services in accordance with these Terms
5.3 User Content
By submitting content to our website, you grant us:
A worldwide, royalty-free license to use, modify, and display your content
The right to use testimonials and feedback in marketing materials
Permission to remove or edit content that violates our policies
6. PRIVACY AND DATA PROTECTION
6.1 Privacy Policy
Our collection and use of personal information is governed by our Privacy Policy, incorporated by reference into these Terms.
6.2 Cookies and Tracking
We use cookies and similar technologies for:
Website functionality and user experience
Analytics and performance monitoring
Marketing and advertising optimization
User preference storage
6.3 Marketing Communications
By registering with us, you consent to receive:
Service-related communications
Marketing emails and promotional content
Educational materials and trading insights
Product updates and announcements
You may opt out of marketing communications at any time.
7. DISCLAIMERS AND RISK WARNINGS
7.1 Trading Risk Disclosure
TRADING INVOLVES SUBSTANTIAL RISK OF LOSS AND IS NOT SUITABLE FOR ALL INVESTORS.
Past performance does not guarantee future results
Algorithmic trading can amplify both gains and losses
Market volatility can result in significant financial loss
Leveraged trading increases both profit potential and risk exposure
7.2 No Investment Advice
Our content and services:
Are for educational and informational purposes only
Do not constitute financial, investment, or trading advice
Should not be relied upon for investment decisions
Require you to conduct your own due diligence
7.3 No Guarantees
We make no representations or warranties regarding:
Trading profitability or performance
Accuracy of market information or analysis
Suitability for your specific circumstances
Uninterrupted access to our services
8. LIMITATION OF LIABILITY
8.1 Website Availability
Our website is provided "as is" and "as available." We do not warrant:
Continuous, uninterrupted access
Error-free operation
Compatibility with all devices or browsers
Complete accuracy of all information
8.2 Liability Limitations
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
We shall not be liable for:
Indirect Damages: Including lost profits, business interruption, or data loss
Trading Losses: Any losses from trading activities or investment decisions
Third-Party Actions: Broker issues, platform downtime, or external service failures
User Errors: Misuse of information or failure to follow instructions
8.3 Maximum Liability
Our total liability for any claims shall not exceed the amount you paid us in the 12 months preceding the claim.
9. INDEMNIFICATION
You agree to indemnify and hold harmless Neurocloud and its officers, directors, employees, and agents from any claims, damages, or expenses arising from:
Your use of our website or services
Your violation of these Terms or applicable law
Your infringement of third-party rights
Your trading activities or investment decisions
10. THIRD-PARTY LINKS AND SERVICES
10.1 External Links
Our website may contain links to third-party websites. We are not responsible for:
Content or privacy practices of external sites
Products or services offered by third parties
Accuracy or reliability of external information
Security of third-party platforms
10.2 Broker Relationships
We may recommend or require specific brokers for our services. Such relationships:
Are for technical compatibility purposes
Do not constitute endorsements or warranties
Require you to conduct independent due diligence
Are governed by separate agreements with brokers
11. MODIFICATION OF TERMS
11.1 Right to Modify
We reserve the right to modify these Terms at any time. Changes may address:
Legal or regulatory requirements
Business practice updates
Service enhancements
Security improvements
11.2 Notice of Changes
Material changes will be communicated through:
Email notification to registered users
Prominent website notices
Updated "Last Modified" dates
11.3 Continued Use
Your continued use of our website after changes constitutes acceptance of modified Terms.
12. TERMINATION
12.1 Termination by You
You may stop using our website at any time. Account deletion may be requested by contacting support.
12.2 Termination by Us
We may terminate your access for:
Violation of these Terms or our policies
Suspected fraudulent or illegal activity
Failure to comply with verification requirements
Abuse of our services or systems
12.3 Effect of Termination
Upon termination:
Your right to access our website ceases
All licenses granted to you are revoked
Accrued obligations remain in effect
Survival provisions continue to apply
13. DISPUTE RESOLUTION
13.1 Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
13.2 Arbitration Agreement
PLEASE READ CAREFULLY - THIS AFFECTS YOUR LEGAL RIGHTS:
Any disputes arising from these Terms or your use of our website shall be resolved through binding arbitration:
Administrator: American Arbitration Association (AAA)
Rules: Commercial Arbitration Rules
Location: Wilmington, Delaware, USA
Language: English
Arbitrator: Single neutral arbitrator
13.3 Class Action Waiver
You agree that:
Arbitration will be conducted on an individual basis only
You waive the right to participate in class action lawsuits
You waive the right to jury trial
Claims cannot be consolidated with other parties' disputes
13.4 Exceptions to Arbitration
The following disputes are exempt from arbitration:
Intellectual property infringement claims
Requests for injunctive relief
Small claims court matters (within jurisdictional limits)
Disputes not subject to arbitration under applicable law
14. COMPLIANCE AND REGULATORY MATTERS
14.1 International Use
Our website is operated from the Isle of Man. Users in other jurisdictions are responsible for compliance with local laws regarding:
Online services access
Financial product marketing
Data protection requirements
Trading regulations
14.2 Sanctions Compliance
We do not provide services to:
Individuals in sanctioned countries or regions
Persons on government prohibited party lists
Entities subject to economic embargoes
Anyone violating export control laws
14.3 Anti-Money Laundering
We maintain AML compliance programs including:
Customer identification procedures
Suspicious activity monitoring
Record keeping requirements
Regulatory reporting obligations
15. CONTACT INFORMATION
For questions about these Terms:
Neurocloud Ltd
Email: legal@neurocloud.co
Website: https://www.neurocloud.co/
Subject Line: "Terms of Service Inquiry"
Customer Support:
Email: support@neurocloud.co
Business Inquiries:
Email: info@neurocloud.co
16. SEVERABILITY AND SURVIVAL
16.1 Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.
16.2 Survival
The following provisions survive termination:
Intellectual property rights
Disclaimers and limitations of liability
Indemnification obligations
Dispute resolution procedures
Payment obligations
17. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any applicable license agreements, constitute the entire agreement between you and Neurocloud regarding your use of our website.
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Last Updated: April 22, 2025
Neurocloud Ltd
Effective Date: April 22, 2025
Jurisdiction: Isle of Man
1. ACCEPTANCE OF TERMS
Welcome to Neurocloud Ltd ("Neurocloud," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at https://www.neurocloud.co/ and related services.
BY ACCESSING OR USING OUR WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE OUR SERVICES.
2. DESCRIPTION OF SERVICES
2.1 Website Services
Our website provides:
Information about our algorithmic trading software
Educational content and trading resources
Account registration and software download
Customer support and documentation
Marketing materials and testimonials
2.2 Software Licensing
Our primary service is licensing proprietary Expert Advisor (EA) software for MetaTrader 5 platforms, governed by our separate End User License Agreement (EULA).
3. ELIGIBILITY AND ACCOUNT REGISTRATION
3.1 Age and Capacity Requirements
You must be:
At least 18 years old (or legal age in your jurisdiction)
Legally capable of entering binding contracts
Not prohibited from using our services under applicable law
3.2 Registration Process
To access certain features, you must:
Provide accurate and complete registration information
Maintain and update your account information
Keep your login credentials secure and confidential
Accept responsibility for all activities under your account
3.3 Account Verification
We may require identity verification including:
Government-issued photo identification
Proof of address
Source of funds documentation
Tax identification numbers
4. ACCEPTABLE USE POLICY
4.1 Permitted Uses
You may use our website to:
Learn about our trading software and services
Access educational content and resources
Register for accounts and download software
Contact customer support
Participate in community forums (if available)
4.2 Prohibited Activities
You must not:
Violate Laws: Use our services for illegal activities or regulatory violations
Infringe Rights: Violate intellectual property or proprietary rights
Disrupt Services: Interfere with website functionality or security measures
Misrepresent Identity: Use false information or impersonate others
Automated Access: Use bots, scrapers, or automated tools without permission
Harmful Content: Upload malware, viruses, or malicious code
Spam or Abuse: Send unsolicited communications or abuse our systems
4.3 Content Guidelines
User-generated content must:
Be truthful and not misleading
Respect others' privacy and rights
Comply with applicable laws and regulations
Not contain offensive or inappropriate material
5. INTELLECTUAL PROPERTY RIGHTS
5.1 Our Intellectual Property
All content on our website is protected by intellectual property laws:
Trademarks: Neurocloud logos, names, and branding
Copyrights: Website content, software, documentation, and materials
Trade Secrets: Proprietary algorithms, strategies, and business methods
Patents: Any patented technology or processes
5.2 Limited License to Users
We grant you a limited, non-exclusive, non-transferable license to:
Access and use our website for legitimate purposes
View and download content for personal, non-commercial use
Use our services in accordance with these Terms
5.3 User Content
By submitting content to our website, you grant us:
A worldwide, royalty-free license to use, modify, and display your content
The right to use testimonials and feedback in marketing materials
Permission to remove or edit content that violates our policies
6. PRIVACY AND DATA PROTECTION
6.1 Privacy Policy
Our collection and use of personal information is governed by our Privacy Policy, incorporated by reference into these Terms.
6.2 Cookies and Tracking
We use cookies and similar technologies for:
Website functionality and user experience
Analytics and performance monitoring
Marketing and advertising optimization
User preference storage
6.3 Marketing Communications
By registering with us, you consent to receive:
Service-related communications
Marketing emails and promotional content
Educational materials and trading insights
Product updates and announcements
You may opt out of marketing communications at any time.
7. DISCLAIMERS AND RISK WARNINGS
7.1 Trading Risk Disclosure
TRADING INVOLVES SUBSTANTIAL RISK OF LOSS AND IS NOT SUITABLE FOR ALL INVESTORS.
Past performance does not guarantee future results
Algorithmic trading can amplify both gains and losses
Market volatility can result in significant financial loss
Leveraged trading increases both profit potential and risk exposure
7.2 No Investment Advice
Our content and services:
Are for educational and informational purposes only
Do not constitute financial, investment, or trading advice
Should not be relied upon for investment decisions
Require you to conduct your own due diligence
7.3 No Guarantees
We make no representations or warranties regarding:
Trading profitability or performance
Accuracy of market information or analysis
Suitability for your specific circumstances
Uninterrupted access to our services
8. LIMITATION OF LIABILITY
8.1 Website Availability
Our website is provided "as is" and "as available." We do not warrant:
Continuous, uninterrupted access
Error-free operation
Compatibility with all devices or browsers
Complete accuracy of all information
8.2 Liability Limitations
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
We shall not be liable for:
Indirect Damages: Including lost profits, business interruption, or data loss
Trading Losses: Any losses from trading activities or investment decisions
Third-Party Actions: Broker issues, platform downtime, or external service failures
User Errors: Misuse of information or failure to follow instructions
8.3 Maximum Liability
Our total liability for any claims shall not exceed the amount you paid us in the 12 months preceding the claim.
9. INDEMNIFICATION
You agree to indemnify and hold harmless Neurocloud and its officers, directors, employees, and agents from any claims, damages, or expenses arising from:
Your use of our website or services
Your violation of these Terms or applicable law
Your infringement of third-party rights
Your trading activities or investment decisions
10. THIRD-PARTY LINKS AND SERVICES
10.1 External Links
Our website may contain links to third-party websites. We are not responsible for:
Content or privacy practices of external sites
Products or services offered by third parties
Accuracy or reliability of external information
Security of third-party platforms
10.2 Broker Relationships
We may recommend or require specific brokers for our services. Such relationships:
Are for technical compatibility purposes
Do not constitute endorsements or warranties
Require you to conduct independent due diligence
Are governed by separate agreements with brokers
11. MODIFICATION OF TERMS
11.1 Right to Modify
We reserve the right to modify these Terms at any time. Changes may address:
Legal or regulatory requirements
Business practice updates
Service enhancements
Security improvements
11.2 Notice of Changes
Material changes will be communicated through:
Email notification to registered users
Prominent website notices
Updated "Last Modified" dates
11.3 Continued Use
Your continued use of our website after changes constitutes acceptance of modified Terms.
12. TERMINATION
12.1 Termination by You
You may stop using our website at any time. Account deletion may be requested by contacting support.
12.2 Termination by Us
We may terminate your access for:
Violation of these Terms or our policies
Suspected fraudulent or illegal activity
Failure to comply with verification requirements
Abuse of our services or systems
12.3 Effect of Termination
Upon termination:
Your right to access our website ceases
All licenses granted to you are revoked
Accrued obligations remain in effect
Survival provisions continue to apply
13. DISPUTE RESOLUTION
13.1 Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
13.2 Arbitration Agreement
PLEASE READ CAREFULLY - THIS AFFECTS YOUR LEGAL RIGHTS:
Any disputes arising from these Terms or your use of our website shall be resolved through binding arbitration:
Administrator: American Arbitration Association (AAA)
Rules: Commercial Arbitration Rules
Location: Wilmington, Delaware, USA
Language: English
Arbitrator: Single neutral arbitrator
13.3 Class Action Waiver
You agree that:
Arbitration will be conducted on an individual basis only
You waive the right to participate in class action lawsuits
You waive the right to jury trial
Claims cannot be consolidated with other parties' disputes
13.4 Exceptions to Arbitration
The following disputes are exempt from arbitration:
Intellectual property infringement claims
Requests for injunctive relief
Small claims court matters (within jurisdictional limits)
Disputes not subject to arbitration under applicable law
14. COMPLIANCE AND REGULATORY MATTERS
14.1 International Use
Our website is operated from the Isle of Man. Users in other jurisdictions are responsible for compliance with local laws regarding:
Online services access
Financial product marketing
Data protection requirements
Trading regulations
14.2 Sanctions Compliance
We do not provide services to:
Individuals in sanctioned countries or regions
Persons on government prohibited party lists
Entities subject to economic embargoes
Anyone violating export control laws
14.3 Anti-Money Laundering
We maintain AML compliance programs including:
Customer identification procedures
Suspicious activity monitoring
Record keeping requirements
Regulatory reporting obligations
15. CONTACT INFORMATION
For questions about these Terms:
Neurocloud Ltd
Email: legal@neurocloud.co
Website: https://www.neurocloud.co/
Subject Line: "Terms of Service Inquiry"
Customer Support:
Email: support@neurocloud.co
Business Inquiries:
Email: info@neurocloud.co
16. SEVERABILITY AND SURVIVAL
16.1 Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.
16.2 Survival
The following provisions survive termination:
Intellectual property rights
Disclaimers and limitations of liability
Indemnification obligations
Dispute resolution procedures
Payment obligations
17. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any applicable license agreements, constitute the entire agreement between you and Neurocloud regarding your use of our website.
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Last Updated: April 22, 2025