Neurocloud Ltd
Effective Date: April 22, 2025
Jurisdiction: Isle of Man

1. ACCEPTANCE OF TERMS

Welcome to Neurocloud Ltd ("Neurocloud," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at https://www.neurocloud.co/ and related services.

BY ACCESSING OR USING OUR WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE OUR SERVICES.

2. DESCRIPTION OF SERVICES

2.1 Website Services

Our website provides:

• Information about our algorithmic trading software

• Educational content and trading resources

• Account registration and software download

• Customer support and documentation

• Marketing materials and testimonials

2.2 Software Licensing

Our primary service is licensing proprietary Expert Advisor (EA) software for MetaTrader 5 platforms, governed by our separate End User License Agreement (EULA).

3. ELIGIBILITY AND ACCOUNT REGISTRATION

3.1 Age and Capacity Requirements

You must be:

• At least 18 years old (or legal age in your jurisdiction)

• Legally capable of entering binding contracts

• Not prohibited from using our services under applicable law

3.2 Registration Process

To access certain features, you must:

• Provide accurate and complete registration information

• Maintain and update your account information

• Keep your login credentials secure and confidential

• Accept responsibility for all activities under your account

3.3 Account Verification

We may require identity verification including:

• Government-issued photo identification

• Proof of address

• Source of funds documentation

• Tax identification numbers

4. ACCEPTABLE USE POLICY

4.1 Permitted Uses

You may use our website to:

• Learn about our trading software and services

• Access educational content and resources

• Register for accounts and download software

• Contact customer support

• Participate in community forums (if available)

4.2 Prohibited Activities

You must not:

• Violate Laws: Use our services for illegal activities or regulatory violations

• Infringe Rights: Violate intellectual property or proprietary rights

• Disrupt Services: Interfere with website functionality or security measures

• Misrepresent Identity: Use false information or impersonate others

• Automated Access: Use bots, scrapers, or automated tools without permission

• Harmful Content: Upload malware, viruses, or malicious code

• Spam or Abuse: Send unsolicited communications or abuse our systems

4.3 Content Guidelines

User-generated content must:

• Be truthful and not misleading

• Respect others' privacy and rights

• Comply with applicable laws and regulations

• Not contain offensive or inappropriate material

5. INTELLECTUAL PROPERTY RIGHTS

5.1 Our Intellectual Property

All content on our website is protected by intellectual property laws:

• Trademarks: Neurocloud logos, names, and branding

• Copyrights: Website content, software, documentation, and materials

• Trade Secrets: Proprietary algorithms, strategies, and business methods

• Patents: Any patented technology or processes

5.2 Limited License to Users

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use our website for legitimate purposes

• View and download content for personal, non-commercial use

• Use our services in accordance with these Terms

5.3 User Content

By submitting content to our website, you grant us:

• A worldwide, royalty-free license to use, modify, and display your content

• The right to use testimonials and feedback in marketing materials

• Permission to remove or edit content that violates our policies

6. PRIVACY AND DATA PROTECTION

6.1 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, incorporated by reference into these Terms.

6.2 Cookies and Tracking

We use cookies and similar technologies for:

• Website functionality and user experience

• Analytics and performance monitoring

• Marketing and advertising optimization

• User preference storage

6.3 Marketing Communications

By registering with us, you consent to receive:

• Service-related communications

• Marketing emails and promotional content

• Educational materials and trading insights

• Product updates and announcements

You may opt out of marketing communications at any time.

7. DISCLAIMERS AND RISK WARNINGS

7.1 Trading Risk Disclosure

TRADING INVOLVES SUBSTANTIAL RISK OF LOSS AND IS NOT SUITABLE FOR ALL INVESTORS.

• Past performance does not guarantee future results

• Algorithmic trading can amplify both gains and losses

• Market volatility can result in significant financial loss

• Leveraged trading increases both profit potential and risk exposure

7.2 No Investment Advice

Our content and services:

• Are for educational and informational purposes only

• Do not constitute financial, investment, or trading advice

• Should not be relied upon for investment decisions

• Require you to conduct your own due diligence

7.3 No Guarantees

We make no representations or warranties regarding:

• Trading profitability or performance

• Accuracy of market information or analysis

• Suitability for your specific circumstances

• Uninterrupted access to our services

8. LIMITATION OF LIABILITY

8.1 Website Availability

Our website is provided "as is" and "as available." We do not warrant:

• Continuous, uninterrupted access

• Error-free operation

• Compatibility with all devices or browsers

• Complete accuracy of all information

8.2 Liability Limitations

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

We shall not be liable for:

• Indirect Damages: Including lost profits, business interruption, or data loss

• Trading Losses: Any losses from trading activities or investment decisions

• Third-Party Actions: Broker issues, platform downtime, or external service failures

• User Errors: Misuse of information or failure to follow instructions

8.3 Maximum Liability

Our total liability for any claims shall not exceed the amount you paid us in the 12 months preceding the claim.

9. INDEMNIFICATION

You agree to indemnify and hold harmless Neurocloud and its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

• Your use of our website or services

• Your violation of these Terms or applicable law

• Your infringement of third-party rights

• Your trading activities or investment decisions

10. THIRD-PARTY LINKS AND SERVICES

10.1 External Links

Our website may contain links to third-party websites. We are not responsible for:

• Content or privacy practices of external sites

• Products or services offered by third parties

• Accuracy or reliability of external information

• Security of third-party platforms

10.2 Broker Relationships

We may recommend or require specific brokers for our services. Such relationships:

• Are for technical compatibility purposes

• Do not constitute endorsements or warranties

• Require you to conduct independent due diligence

• Are governed by separate agreements with brokers

11. MODIFICATION OF TERMS

11.1 Right to Modify

We reserve the right to modify these Terms at any time. Changes may address:

• Legal or regulatory requirements

• Business practice updates

• Service enhancements

• Security improvements

11.2 Notice of Changes

Material changes will be communicated through:

• Email notification to registered users

• Prominent website notices

• Updated "Last Modified" dates

11.3 Continued Use

Your continued use of our website after changes constitutes acceptance of modified Terms.

12. TERMINATION

12.1 Termination by You

You may stop using our website at any time. Account deletion may be requested by contacting support.

12.2 Termination by Us

We may terminate your access for:

• Violation of these Terms or our policies

• Suspected fraudulent or illegal activity

• Failure to comply with verification requirements

• Abuse of our services or systems

12.3 Effect of Termination

Upon termination:

• Your right to access our website ceases

• All licenses granted to you are revoked

• Accrued obligations remain in effect

• Survival provisions continue to apply

13. DISPUTE RESOLUTION

13.1 Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

13.2 Arbitration Agreement

PLEASE READ CAREFULLY - THIS AFFECTS YOUR LEGAL RIGHTS:

Any disputes arising from these Terms or your use of our website shall be resolved through binding arbitration:

• Administrator: American Arbitration Association (AAA)

• Rules: Commercial Arbitration Rules

• Location: Wilmington, Delaware, USA

• Language: English

• Arbitrator: Single neutral arbitrator

13.3 Class Action Waiver

You agree that:

• Arbitration will be conducted on an individual basis only

• You waive the right to participate in class action lawsuits

• You waive the right to jury trial

• Claims cannot be consolidated with other parties' disputes

13.4 Exceptions to Arbitration

The following disputes are exempt from arbitration:

• Intellectual property infringement claims

• Requests for injunctive relief

• Small claims court matters (within jurisdictional limits)

• Disputes not subject to arbitration under applicable law

14. COMPLIANCE AND REGULATORY MATTERS

14.1 International Use

Our website is operated from the Isle of Man. Users in other jurisdictions are responsible for compliance with local laws regarding:

• Online services access

• Financial product marketing

• Data protection requirements

• Trading regulations

14.2 Sanctions Compliance

We do not provide services to:

• Individuals in sanctioned countries or regions

• Persons on government prohibited party lists

• Entities subject to economic embargoes

• Anyone violating export control laws

14.3 Anti-Money Laundering

We maintain AML compliance programs including:

• Customer identification procedures

• Suspicious activity monitoring

• Record keeping requirements

• Regulatory reporting obligations

15. CONTACT INFORMATION

For questions about these Terms:

Neurocloud Ltd
Email: legal@neurocloud.co
Website: https://www.neurocloud.co/
Subject Line: "Terms of Service Inquiry"

Customer Support:
Email: support@neurocloud.co

Business Inquiries:
Email: info@neurocloud.co

16. SEVERABILITY AND SURVIVAL

16.1 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

16.2 Survival

The following provisions survive termination:

• Intellectual property rights

• Disclaimers and limitations of liability

• Indemnification obligations

• Dispute resolution procedures

• Payment obligations

17. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any applicable license agreements, constitute the entire agreement between you and Neurocloud regarding your use of our website.

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Last Updated: April 22, 2025